A New HR Operating Model for the AI World

     
As AI rapidly reshapes how work gets done, most organizations are focused on technology adoption but missing the real constraint: an outdated HR operating model. In this Breaking Through Series session, Alex Zea, who leads People & Digital Transformation at GE Healthcare and previously served as Senior Principal and HR Digital Transformation Innovation Leader at Mercer, shares why she made the leap from advisor to operator, and what it takes to rewire HR and other supporting functions for a world of human–machine teaming.
   
   Key takeaways:
   
   - AI Isn’t the Hard Part, the Operating Model Is: Why legacy functional structures are now the biggest barrier to realizing AI’s value and what leaders misunderstand about readiness
   
   - Human–Machine Teams Are the New Unit of Work: How work must be redesigned when machines become collaborators, not just tools and what humans should    focus on (and stop doing) in this new model
   
   - HR’s Future Role: Steward of Humanity: Why HR must move from service delivery to stewardship protecting trust, judgment, dignity, and purpose as AI becomes embedded in how work gets done.

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